One size does not fit all in the area of learning and development. Learning programs should incorporate a level of flexibility to sup- port individuals with different needs and learning styles.

Some specific ways to add individual flexibility include

• self assessments to determine specific developments needs
• goal plans to tailor development action items
• facilitated discussions to engage the audience instead of one- size-fits-all lectures
• use of various delivery mechanisms, including eLearning, instructor-led classes, webcasts, case studies, projects, activities, and workshops.